Terms and Conditions
Effective Date: 04/01/2026
1. ACCEPTANCE OF TERMS
By accessing and using https://example.com (the "Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.
2. DESCRIPTION OF SERVICE
The Radiant Room Aesthetic Studio provides The Radiant Room Aesthetic Studio provides non-surgical aesthetic and skin care services for cosmetic and skin health purposes. Services currently offered include skin consultations, chemical peels, facials, and microneedling treatments.
All services are provided following an initial consultation to assess suitability, skin condition, medical history (where applicable), and individual concerns. Treatment plans and recommendations are personalised and may vary depending on skin type, skin tone, goals, and clinical assessment.
Treatments are delivered in a professional environment using evidence-based techniques and products. Results may vary between individuals, and no specific outcome can be guaranteed. Services provided are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent medical conditions.
Clients are responsible for providing accurate and complete information during consultations and for following all pre- and post-treatment advice provided. The Radiant Room Aesthetic Studio reserves the right to refuse or discontinue treatment if it is deemed unsuitable or unsafe.
Services offered may be amended, updated, or expanded over time. through our website. The specific features and functionality of the Service are subject to change without notice.
3. USER REGISTRATION
3.1. You may be required to register with the Service to access certain features.
3.2. You agree to keep your password confidential and will be responsible for all use of your account and password.
3.3. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
4. USER OBLIGATIONS
You agree not to:
4.1. Systematically retrieve data or other content from the Service to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
4.2. Make any unauthorized use of the Service, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email.
4.3. Use the Service to advertise or offer to sell goods and services.
4.4. Circumvent, disable, or otherwise interfere with security-related features of the Service.
4.5. Engage in unauthorized framing of or linking to the Service.
4.6. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
4.7. Make improper use of our support services or submit false reports of abuse or misconduct.
4.8. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
4.9. Interfere with, disrupt, or create an undue burden on the Service or the networks or services connected to the Service.
4.10. Attempt to impersonate another user or person or use the username of another user.
4.11. Sell or otherwise transfer your profile.
4.12. Use any information obtained from the Service in order to harass, abuse, or harm another person.
4.13. Use the Service as part of any effort to compete with us or otherwise use the Service and/or the Content for any revenue-generating endeavor or commercial enterprise.
4.14. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Service.
4.15. Attempt to bypass any measures of the Service designed to prevent or restrict access to the Service, or any portion of the Service.
4.16. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Service to you.
4.17. Delete the copyright or other proprietary rights notice from any Content.
4.18. Copy or adapt the Service's software.
4.19. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Service or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Service.
4.20. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism.
4.21. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Service.
4.22. Use the Service in a manner inconsistent with any applicable laws or regulations.
5. INTELLECTUAL PROPERTY RIGHTS
5.1. The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by The Radiant Room Aesthetic Studio, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
5.2. These Terms permit you to use the Service for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as follows:
a. Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
b. You may store files that are automatically cached by your Web browser for display enhancement purposes.
c. You may print or download one copy of a reasonable number of pages of the Service for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
6. USER GENERATED CONTRIBUTIONS
6.1. The Service may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Service.
6.2. Any Contribution you transmit to the Service will be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:
a. The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
b. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Service, and other users of the Service to use your Contributions in any manner contemplated by the Service and these Terms.
c. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Service and these Terms.
d. Your Contributions are not false, inaccurate, or misleading.
e. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
f. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
g. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
h. Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
i. Your Contributions do not violate any applicable law, regulation, or rule.
j. Your Contributions do not violate the privacy or publicity rights of any third party.
k. Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner.
l. Your Contributions do not violate any federal or state law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
m. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
n. Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms, or any applicable law or regulation.
7. SUBMISSIONS
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Service ("Submissions") provided by you to us are non-confidential and shall become our sole property.
8. THIRD-PARTY WEBSITES AND CONTENT
The Service may contain (or you may be sent via the Service) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content").
9. ADVERTISERS
We allow advertisers to display their advertisements and other information in certain areas of the Service, such as sidebar advertisements or banner advertisements.
10. SERVICE MANAGEMENT
We reserve the right, but not the obligation, to:
10.1. Monitor the Service for violations of these Terms.
10.2. Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms.
10.3. Refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof.
10.4. Remove from the Service or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems.
10.5. Otherwise manage the Service in a manner designed to protect our rights and property and to facilitate the proper functioning of the Service.
11. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy here. By using the Service, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.
12. TERM AND TERMINATION
12.1. These Terms shall remain in full force and effect while you use the Service.
12.2. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICE TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION.
13. MODIFICATIONS AND INTERRUPTIONS
13.1. We reserve the right to change, modify, or remove the contents of the Service at any time or for any reason at our sole discretion without notice.
13.2. We cannot guarantee the Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Service, resulting in interruptions, delays, or errors.
14. GOVERNING LAW
These Terms shall be governed by and defined following the laws of uk. The Radiant Room Aesthetic Studio and yourself irrevocably consent that the courts of uk shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
15. DISPUTE RESOLUTION
15.1. Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us, the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration.
15.2. Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration.
16. CORRECTIONS
There may be information on the Service that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Service at any time, without prior notice.
17. DISCLAIMER
THE SERVICE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICE WILL BE AT YOUR SOLE RISK.
18. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES.
19. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Service; (3) breach of these Terms; (4) any breach of your representations and warranties set forth in these Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Service with whom you connected via the Service.
20. USER DATA
We will maintain certain data that you transmit to the Service for the purpose of managing the performance of the Service, as well as data relating to your use of the Service.
21. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Service, sending us emails, and completing online forms constitute electronic communications.
22. CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
23. MISCELLANEOUS
23.1. These Terms and any policies or operating rules posted by us on the Service constitute the entire agreement and understanding between you and us.
23.2. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.
23.3. We may assign any or all of our rights and obligations to others at any time.
23.4. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.
24. CONTACT US
In order to resolve a complaint regarding the Service or to receive further information regarding use of the Service, please contact us at:
The Radiant Room Aesthetic Studio
Privacy Policy
Effective Date: 04/01/2026
1. INTRODUCTION
Welcome to The Radiant Room Aesthetic Studio ("we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://example.com. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. INFORMATION WE COLLECT
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
2.1 Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
2.2 Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2.3 Financial Data
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
2.4 Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
3. USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
3.1. Create and manage your account.
3.2. Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
3.3. Email you regarding your account or order.
3.4. Enable user-to-user communications.
3.5. Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
3.6. Generate a personal profile about you to make future visits to the Site more personalized.
3.7. Increase the efficiency and operation of the Site.
3.8. Monitor and analyze usage and trends to improve your experience with the Site.
3.9. Notify you of updates to the Site.
3.10. Offer new products, services, and/or recommendations to you.
3.11. Perform other business activities as needed.
3.12. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
3.13. Process payments and refunds.
3.14. Request feedback and contact you about your use of the Site.
3.15. Resolve disputes and troubleshoot problems.
3.16. Respond to product and customer service requests.
3.17. Solicit support for the Site.
4. DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
4.1 By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
4.2 Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4.3 Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
4.4 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. TRACKING TECHNOLOGIES
5.1 Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.
5.2 Website Analytics
We may also partner with selected third-party vendors to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to analyze and track users' use of the Site, determine the popularity of certain content, and better understand online activity.
6. THIRD-PARTY WEBSITES
The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy.
7. SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
8. POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
10. OPTIONS REGARDING YOUR INFORMATION
10.1 Account Information
You may at any time review or change the information in your account or terminate your account by logging into your account settings and updating your account.
10.2 Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information provided below.
11. CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Email: Theradiantroomaestheticstudio@gmail.com
Website: www.theradiantroom.co.uk
Refund Policy
Effective Date: 04/01/2026
1. RETURN POLICY OVERVIEW
At The Radiant Room Aesthetic Studio , we want you to be completely satisfied with your purchase. If you're not entirely happy with your purchase, we're here to help. This Return and Refund Policy explains how returns, refunds, and exchanges work at our company.
2. RETURNS
2.1. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
2.2. To be eligible for a return, your item must be Refund Policy
The Radiant Room Aesthetic Studio aims to provide high standards of care and service. Please review the following refund policy carefully before booking.
Services & Treatments
• Payments made for completed treatments are non-refundable.
• Aesthetic and skin care services are personalised and results may vary; as such, refunds are not issued based on dissatisfaction with results alone.
Deposits
• Deposits required to secure appointments are non-refundable.
• Deposits may be transferable to a rescheduled appointment if adequate notice is provided, subject to availability and business discretion.
Prepaid Treatments & Packages
• Prepaid treatments or packages are non-refundable once purchased.
• Prepaid services may be subject to expiry dates or usage conditions, which will be communicated at the time of purchase.
Cancellations by the Business
• If an appointment is cancelled by The Radiant Room Aesthetic Studio, clients will be offered the option to reschedule or receive a refund for any payments made for the cancelled service.
Unsuitability or Discontinuation of Treatment
• If a treatment is deemed unsuitable following consultation or must be discontinued for safety reasons, any unused portion of prepaid services may be refunded or credited, at the discretion of the business.
Products (If Applicable)
• Skincare products are non-refundable once opened or used.
• Unopened products may be eligible for exchange or refund within 14 days of purchase, provided they are returned in their original condition and accompanied by proof of purchase.
Right to Amend
• The business reserves the right to update or amend this refund policy at any time. Changes will apply from the date of publication..
2.3. To complete your return, we require a receipt or proof of purchase.
2.4. Please do not send your purchase back to the manufacturer.
2.5. There are certain situations where only partial refunds are granted:
a. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
b. Any item that is returned more than 30 days after delivery.
3. REFUNDS
3.1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
3.2. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
3.3. Late or missing refunds:
a. If you haven't received a refund yet, first check your bank account again.
b. Then contact your credit card company, it may take some time before your refund is officially posted.
c. Next contact your bank. There is often some processing time before a refund is posted.
d. If you've done all of this and you still have not received your refund yet, please contact us at theradiantroomaestheticstudio@gmail.com.
4. SHIPPING RETURNS
4.1. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4.2. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
4.3. If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
5. EXCHANGES
5.1. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at theradiantroomaestheticstudio@gmail.com.
5.2. Exceptions / non-returnable items:
a. Gift cards
b. Downloadable software products
c. Some health and personal care items
5.3. To return your product, once we've been contacted, we will confirm the returning address.
5.4. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
6. GIFTS
6.1. If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
6.2. If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
7. SALE ITEMS
7.1. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
8. DEFECTIVE OR DAMAGED ITEMS
8.1. If you received a defective or damaged item, please contact us immediately at theradiantroomaestheticstudio@gmail.com with your order number and photos of the defective/damaged product.
8.2. We will evaluate the issue and, at our discretion, replace the product or issue a refund.
9. INTERNATIONAL RETURNS
9.1. We do not currently accept international returns. If you are shipping an item internationally, please contact us first at theradiantroomaestheticstudio@gmail.com.
10. CANCELLATIONS
10.1. If your order has not yet been processed, you may cancel it by contacting us immediately at theradiantroomaestheticstudio@gmail.com
10.2. Once an order has been processed, it cannot be cancelled and our standard return policy applies.
11. WARRANTY RETURNS
11.1. Some products come with a manufacturer's warranty. Please refer to the warranty information included with your product.
11.2. Warranty claims must be made directly to the manufacturer unless otherwise specified.
12. RESTOCKING FEES
12.1. A restocking fee of 15% may be applied to returns of certain items, particularly electronics and special order items.
12.2. This fee will be deducted from your refund amount.
13. FINAL SALE ITEMS
13.1. The following items are final sale and cannot be returned:
a. Clearance items
b. Personalised/customised items
c. Intimate apparel
d. Opened software
e. Perishable goods
14. HOW TO INITIATE A RETURN
14.1. To initiate a return, please contact our customer service team at theradiantroomaestheticstudio@gmail.com with your order number and the items you wish to return.
14.2. We will provide you with return instructions and, if applicable, a return merchandise authorization (RMA) number.
14.3. Returns without an RMA number may not be processed.
15. PROCESSING TIME
15.1. Please allow up to 10 business days for your return to be processed once we receive it.
15.2. During peak seasons, processing times may be longer.
16. REFUND METHOD
16.1. Refunds will be issued to the original payment method.
16.2. If your original payment method is no longer valid (e.g., expired credit card), please contact us to arrange an alternative refund method.
17. CONTACT US
For questions about our return policy, or to initiate a return, please contact us at:
Email: Theradiantroomaestheticstudio@gmail.com
Website: www.theradiantroom.co.uk